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Marketing/Communications Research

Techtel brings a high level ("30,000ft") systems point of view to understanding the new Market Influence combined with a micro ("30In") level of how customers actually think and do. The result is clarity on how to make great improvements in your group's practice of marketing to achieve   'Better than best' practice in Total Market Influence™

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Marketing/Communications Systems Consulting

Techtel helps you combine clear knowledge of the market and customers with your expertise to get at the real problems such as negative opinion, bad policy or creaky IT, and help you get it working right. Tools, like social networking and Tweeting, etc. are just that, tools, brought into perspective and used right when needed. 

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New Goal for Marketing: Achieve Total Market Influence™

  • Yes, Customers are changing and so Marketing must change and it's all you can do to keep up. First the internet, now Social Networking , Web 2.0, Tweeting!  Meanwhile pressure for increased sales and cutting costs continue.  How do you get your arms around the situation so you can effectively manage it?
  • How do the pieces all fit together?  How do you connect the dots and make sure things work right?
  • What if you could get ahead of the curve by seeing the big picture of how customers are now influenced, taking away surprises and putting you back in charge?
  • Instead of just trying to find out how to measure the ROI of your marketing efforts you could show actual improvement in your results in the market.
  • You can find and fix your customers' problems that are holding back their purchase and referral of you:
    • Increasing attraction, remove barriers, repair damaged opinions, beliefs and relationships. 
    • Benefits: Fast , provable ROI and long-term improvement in revenues at lower cost
    • Raise Marketing Effectiveness and Recognition
  • You can convert from a communications objective to an Influence objective
    •  Real influence is the goal, not just communications!
  • You can realign spending to best support the new Influence.

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Bring Your Technology Marketing and Communications up to the Task

  • Find and fix your customers' problems that are holding back their purchase and referral of you.
    • Increasing attraction, remove barriers, repair damaged opinions, beliefs and relationships. 
    • Benefits: Fast , provable ROI and long-term improvement in revenues at lower cost
      Raise Marketing Effectiveness and Recognition
  • Convert from a Communications objective to an Influence objective (Click here)
    •  Real influence is the goal, not just communications!

Find out what your customers want and deliver it. Find out what your customers don't want and remove it.   

  1. Much of what is done to influence customers simply doesn't work. It's not effective.  There are lots of people working hard but it doesn't work..  Techtel's Total Influence systems approach is unique and refreshing.
  2. See the world as your customers see and live it, to understand what to add and what to remove from their customer's experience. Benefit: Build sustainable, powerful customer experience and relationships. Not just customer satisfaction nor the voice of the customer, but real understanding of their customer's lives.
  3. Justify the investments necessary, get support, make the changes and make sure they work.
  4. Driving marketing effectiveness up and costs down. Fast.

 

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